Q/ What time is check in and check out?
A/ Check in: 2:00 p.m. Check out: 12:00 p.m.
Q/ Are there handicapped rooms available in the hotel?
A/ Yes, there are 6 handicapped rooms for people with disabilities.
Q/ What types of credit card can I use to guarantee the reservation?
A/ American Express, VISA, Master Card are accepted.
Q/ What to do in case I do not receive a confirmation/cancellation email?
A/ You must get in contact with our Reservations Department as soon as possible at our Toll-Free: 1-800-691-4865, otherwise you can send us an e-mail to: reservas@balmoral.co.cr
Q/ Is breakfast offered?
A/ Yes, buffet breakfast offered from 6:00 a.m until 9:00 a.m at “El Patio Restaurant"
Q/ Do the rooms have safety boxes?
A/ Only superior, deluxe and suite rooms have safe deposit boxes.
Q/ What type of local attractions and activities can I enjoy in the city?
A/ The Balmoral is located in the pedestrian zone of the Central Avenue within walking distance of the business & financial district, with entertainment and shopping areas, near the main historical & cultural landmarks of the city such as the National & Melico Salazar Theaters, the Gold & Jade Museums, the Morazan Park, the Metropolitan Cathedral and much more. Also you can enjoy, live music in our El Patio Bar-Restaurant-Cafe.
Q/ Do the rooms have air conditioning?
A/ Yes, all the rooms in the hotel have air conditioning.
Q/ Does the hotel accept pets?
A/ Yes, it does but only for people with disabilities.
Q/ Does the hotel have a dress code?
A/ Yes, please click to download here.
Q/ What about smoking areas?
A/ The Balmoral is a free smoke hotel. Please click here to see the policy and ask the desk for smoking areas.
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