• Guests must request approval to add their dogs to their reservation prior to arrival by contacting the hotel by phone (+506) 2222-5022 or by email at reservas@balmoral.co.cr.
  • Dogs are only allowed in selected room types: Standard Plus – Superior Plus – Deluxe Plus – Jr. Suite – Family and Suites.
  • A maximum of one pet per room.
  • Maximum weight 15 kg. Larger breeds can be accepted upon request, and will be subject to management approval.

The guest agrees to be responsible for all damages caused by pets inside the room (furniture-bedding-carpet in the hallway-hygiene in the room and on the hotel property, you must leave a card as a guarantee at check-in .

  • Pets must be free of fleas and ticks.
  • The guest agrees to consider the comfort of other guests and employees and agrees to minimize any noise caused by the pet.
  • The pet must carry its leash and walk with its owner at all times.
  • It is forbidden to use the towels to clean the pet.
  • The pet is prohibited from getting on the bed, chair or sofas.
  • Guests who accept these policies in writing will be asked to pay the pet fee per night ($ 10 + vat).
  • Very nice to meet our four-legged canine guests! However, we ask for your consideration of all the rules.